Receptionist
Full Time • Elizabeth City - 110285
About Us:
G.R. Little Agency, Inc. is a locally owned independent insurance agency committed to providing innovative insurance solutions for our clients. With a history spanning 130 years, we take pride in our reputation for excellence, professionalism, and superior customer service. As we continue to grow, we are seeking a dedicated receptionist and client services professional to join our team and be the welcoming face at our Elizabeth City location.
Position Overview:
As a receptionist at G.R. Little Agency, Inc., you will be the first point of contact for our clients and visitors. Your role will be crucial in creating a positive and welcoming atmosphere in our office. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively. You will be responsible for managing phone calls, greeting visitors, and providing administrative support to our team.
Key Responsibilities:
- Greet clients and visitors with a warm and friendly demeanor.
- Answer and direct incoming phone calls to the appropriate person or department.
- Provide information about our agency and services to clients and visitors.
- Manage incoming and outgoing mail and packages.
- Assist in maintaining office supplies and ordering as needed.
- Support administrative tasks such as data entry, correspondence and client outreach.
- Ensure the reception area is clean and organized at all times.
- Collaborate with the team to ensure smooth office operations.
- Assist clients by taking premium payments and routing to the appropriate insurance company.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a receptionist or customer service role is preferred.
- Excellent verbal and written communication skills.
- Friendly and professional demeanor with strong customer service skills.
- Proficiency in basic computer applications (Microsoft Office Suite).
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and strong organizational skills.
- Punctuality and reliability are essential.
- Knowledge of the insurance industry is a plus but not required.
At G. R. Little Agency, we believe in a culture that:
- Provides a strong sense of purpose, which is focused on both the client and employee fulfillment and wellness
- Infuses joy into our environment
- Expects, recognizes and rewards unwavering commitment to quality work, professional growth, and integrity
- Sparks innovation, encourages creativity and inspires willingness to adopt meaningful change
- Cultivates a leadership mindset within a collaborative team model
We uphold this commitment by:
- Safeguarding a "family-first" atmosphere
- Consistently and actively working to improve our clients' experience
- Honoring each other's strengths, value and contributions
- Relentlessly expressing gratitude
- Engaging in and insisting upon open and transparent communication
- Demonstrating courage and desire to always do the right thing
- Challenging ourselves and each other to learn, grow and lead
What We Offer:
- Extremely Competitive Pay
- Full Benefits Package, including health insurance, paid time off and 401(k)
- Professional Development
- Job Stability in a growing industry and expanding agency
- Opportunity for career growth within the company
Join our team and be a part of our mission to provide insurance solutions that protect and serve our clients' needs. We look forward to welcoming you to the G.R. Little Agency family!
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice!
IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
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Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)